Tell us who you are and what's going on — we'll walk you through a few photos and get it sorted. Our claims team works Monday–Friday and reviews every claim within 3 business days.

Takes about 30 seconds — these help us figure out exactly what went wrong.

Tap each one — your camera opens. Get the whole cover in frame for the first shot.

If the fit seems wrong, we can re-measure your glass and compare it against the exact file your cover was cut from. Take the cover OFF, tape your marker pieces back on the bare glass (same as when you ordered), and photograph it straight-on. Skip this if you don't have the markers anymore.

we'll email you as soon as we've had a look

this page updates as we work your claim — bookmark it or use the link in your email